GUEST GUIDE

YOUR FIRST STATIC CARAVAN HOLIDAY: WHAT TO EXPECT

A static caravan holiday is a self-catering break in a caravan that stays put on a holiday park. On Static Stays you book direct with the private owner, so there is no commission and no booking fee. Here is what a first stay is usually like, and what to ask before you go.

WHAT A STATIC CARAVAN IS LIKE INSIDE

Most static caravans have a lounge and kitchen at one end and bedrooms at the other. Many have two or three bedrooms, a shower room, and sometimes a second toilet. Rooms are smaller than in a house, and storage is tight, so pack light.

Newer caravans often have double glazing and central heating. Older ones may rely on a gas fire or electric heaters. If you are going early or late in the season, ask the owner how the caravan is heated.

BOOKING DIRECT WITH AN OWNER

Because you deal with the owner, you agree the details with them. Read the listing carefully and ask questions before you pay. Good questions to ask:

• What is included in the price, such as bedding, towels, gas and electricity?
• Are park passes included, or do you buy them at reception?
• What time is check-in and check-out?
• How do you get the keys?
• Is there a deposit, and when is it returned?
• Are pets allowed, and is smoking allowed?

Get the booking details in writing, even if it is just an email. Keep a note of the owner's phone number for the journey.

ARRIVING AT THE PARK

Many parks ask guests in privately owned caravans to sign in at reception. This helps the park know who is on site. Some parks give you a car pass or a wristband. Ask the owner what to do when you arrive.

The owner will tell you how to collect the keys. They will send you the details privately close to your stay. Keep any key codes to yourself.

SETTLING IN

Take a few minutes to look round when you get in. It is worth checking:

• Where the gas and water shut-off points are.
• Where the fuse box is.
• That the smoke alarm and carbon monoxide alarm are fitted. Press the test buttons if you can.
• How the heating and hot water work.
• Where the fire exit is, as caravans usually have more than one door.

If something is broken or missing, tell the owner straight away. Most owners would rather know on day one than find out after you leave.

GAS SAFETY

Most static caravans use bottled or piped LPG gas for cooking, and often for heating and hot water. Never block air vents, even if the caravan feels draughty. Vents let fresh air in and let fumes out.

If you smell gas, turn off the supply, open the doors and windows, do not use switches or flames, get everyone out, and call the park and the owner. Signs of carbon monoxide poisoning include headaches, dizziness, sickness and tiredness. If you think there is a problem, get out into fresh air and seek medical help.

PARK FACILITIES

Parks vary a lot. Some have a pool, a clubhouse and evening shows. Others are quiet, with little more than a shop and a launderette. Some facilities need a park pass, which may cost extra. Opening times often change outside the school holidays.

Parks have their own rules about noise, speed limits, cars, barbecues and visitors. Your owner can share the rules, and reception will have a copy. Please follow them, as the owner can be held responsible for guests.

LEAVING

Check-out is usually in the morning. Owners often ask you to strip the beds, empty the fridge, take the bins to the park bin store, and leave the caravan tidy. Ask the owner what they expect so there are no surprises with the deposit.

Lock up and return the keys the way the owner asked. A short message to say you have left is always welcome.

Sources: thencc.org.uk nhs.uk. Checked October 2026. Information, not advice.